Frequently Asked Questions

Everything you need to know about your pilgrimage for official Sleep Token gear.

Is this merchandise officially licensed?

Yes, all products available on our store are 100% officially licensed Sleep Token merchandise, produced in collaboration with the band's management.

How long will it take for my order to ship?

Standard orders typically process within 3-5 business days. Once shipped, domestic delivery takes 5-7 days, while international shipping can take 14-21 days depending on customs.

What is your return policy for apparel?

We accept returns and exchanges on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached.

Do you offer international shipping?

We ship worldwide to almost every country. Please note that international customers are responsible for any applicable customs fees or import taxes upon arrival.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.